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Manage Subscription Page:

Assalamolekum, please can you fix and sort out the manage subscription page.

instead of being redirected to settings then subscriptions it would be much easier and clearer to be able to just sort it out within the app or be able to view on website.

Now i paid for free trial plus one year subscription and then on app i got a cheaper one time offer which i accepted and because my apple account is different email it got linked to another account.

Now there is no way to cancel the subscription on my first account and it keeps telling me to go visit settings app when there is only the 2nd account subscription there.

So how do i cancel my web subscription then? i would suggest being able to view the terms within the app and make changes from there

3 comments

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Comments3

  • Abdallah from Jibreel

    •

    Mar 26

    Salaam Ali! I believe your issue may have been resolved by our Customer Support team but if you need any further help please contact salaam@jibreel.app!

  • [deleted]

    •

    Mar 17

    [deleted]
    • Ali

      •

      Mar 17

      Alhamdulillah thank you for now refunding me